C M Murali Krishna
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Activity overview
Latest activity by C M Murali Krishna-
C M Murali Krishna created an article,
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C M Murali Krishna created an article,
SODA - Sales Order Desk Application
SODA - Sales Order Desk ApplicationWhat are the functionalities of the SODA application?How to search a Web OrderHow to search for eBook pin number for a digital bookHow to search details for a bac...
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C M Murali Krishna created an article,
The Quad - Find Contact Information
The Quad - Find Contact InformationHow to find bookstore contact informationLog on to The Quad intranet site: quad.fheg.follett.com.Use these three filters to find physical or virtual store contac...
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C M Murali Krishna created an article,
OMS SODA Tax Rental - RALPH
OMS SODA Tax Rental - RALPHHow to see the address through OMSWhere to check the tracking detailsHow to cancel an orderWhere to find the digital item order statusHow to cancel an order with a status...
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C M Murali Krishna created an article,
OMS Process Overview
OMS Process OverviewHow the order will look in OMS after the order is placedDSV Contact ListOrder Line Status DetailsOMS SODA Cancellation Reason CodesCanceled Status ExampleFulfilled Status, No T...
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C M Murali Krishna created an article,
eFollett Website
eFollett WebsiteHow to place an orderHow to search for Course MaterialsWhat are the types of course materials?What are the different ways to shop for course Materials?When does the students sign up...
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C M Murali Krishna created an article,
General FAQs Asked by the Customer
General FAQs Asked by the CustomerWhen did I order? I didn't place any order.The Order is being shipped in incorrect address, can I have it in different address?My order is ready for pick up, but I...
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C M Murali Krishna created an article,
CARP - eFollett
CARP - eFollettHow to check a drop ship vendor (DSV) orderDSV contact informationWhat are the different types of response email to a query from a vendor?How to resolve an incomplete address issueWh...
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C M Murali Krishna created an article,
BryteWave Process Overview
BryteWave Process Overview• How to access the BryteWave / Redshelf reader?• How to find troubleshooting information for a publisher?• How to get BryteWave SODA Returns?• How to print a page from Br...
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C M Murali Krishna created an article,
General FAQs Asked by the Customer
General FAQs Asked by the CustomerWhen did I order? I didn't place any order.The Order is being shipped in incorrect address, can I have it in different address?My order is ready for pick up, but I...